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  • Writer's pictureAdvanced Audiology Assoc.

COVID-19 protocol update

Updated: Jul 4, 2020

As we're sure you’re aware, precautions are being put into place nationwide to decrease the transmission and spread of the COVID-19. Your overall health is our top priority, and we want you to know that we are choosing to stay open for our patients.

Here’s what we’re doing to protect you:

  • We have taken additional precautions such as scheduling all appointments with significant time gaps between them to ensure you do not come in contact with other patients (and to give us ample time to clean and sanitize our spaces between appointments). Our appointments are still one-on-one and patient focused to specifically minimize any risk to you.

  • With the limitation to appointments, we are offering an online hearing test (click on test your hearing now). While we can diagnose your hearing loss more accurately, this quick online testing will give us a foundation to start with, plus your information for us to be able to contact you.

  • Another option we are still offering is remote hearing care (telecare) which lets you connect online with Dr. Pfleger or Dr. Fletcher for fittings and adjustments of your hearing aids, using a compatible smartphone or tablet. The app is easy to use, but recommended for experienced hearing aid users, as initial settings ad adjustments cannot be done remotely.

  • If your hearing instruments require batteries, we offer a few easy options for your convenience. You can purchase them from our office or we can mail them to your home.

As always, your health and safety is most important to us. If you have questions regarding any of this information, or would like to discuss your hearing health, please don’t hesitate to contact us at Mashpee: 508-539-9780 or Yarmouth Port: 508-385-5222. We look forward to continuing to help you on your hearing journey now and in the future, and wish you safety, health, and happiness in the upcoming weeks.

Our business hours are Monday through Friday from 8am-3pm in Yarmouth Port, and 9am-4pm in Mashpee. Please call our office if you would like to make an appointment.

Thank you!

Dr. Leanne Fletcher & Dr. Tiffany Pfleger Advanced Audiology Associates, Inc.  

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