Privacy Policy
Advanced Audiology Associates (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you communicate with us via SMS text messaging.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and other contact details submitted through our website or via text message.
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Health Information: Limited information related to your hearing health, only if you choose to provide it voluntarily.
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SMS Communication Data: If you text our dedicated SMS number, we may collect your mobile phone number and the content of your messages.
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How We Use Your Information
Your information is used for the following purposes:
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To communicate with you, including appointment scheduling and follow-ups
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To provide you with the requested services and information
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To ensure compliance with legal and regulatory obligations
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Text Messaging (SMS) Communications
Advanced Audiology Associates, Inc. may send SMS text messages to patients and contacts who have explicitly opted in via our website forms. By providing your mobile phone number and checking the applicable consent box, you consent to receive text messages from us.
Types of messages we may send:
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Appointment reminders and confirmations
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Hearing test result and follow-up notifications
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Patient care updates and check-ins
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Responses to your inquiries
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Promotional messages about our services and special offers (marketing messages, if separately consented)
Your consent to receive SMS messages is entirely voluntary. You may opt out at any time by replying STOP to any message from us. Message & data rates may apply.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For assistance, reply HELP to any message or contact us:
Advanced Audiology Associates, Inc.
Yarmouth Port: (508) 385-5222 | Marstons Mills: (508) 539-9780
https://www.hearingonthecape.com
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Data Sharing & Third Parties
We do not sell, rent, or share your personal or mobile information with third parties for marketing purposes.
We may only share your information:​
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With service providers who help us operate our website and communicate with you, under strict confidentiality agreements
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When required by law or legal process
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To protect our rights or the safety of others​