Privacy Policy

Advanced Audiology Associates (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you communicate with us via SMS text messaging.

 

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details submitted through our website or via text message.

• Health Information: Limited information related to your hearing health, only if you choose to provide it voluntarily.

• SMS Communication Data: If you text our dedicated SMS number, we may collect your mobile phone number and the content of your messages.

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How We Use Your Information

Your information is used for the following purposes:

• To communicate with you, including appointment scheduling and follow-ups

• To provide you with the requested services and information

• To ensure compliance with legal and regulatory obligations

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Text Messaging (SMS) Policy​

We offer interactive text messaging services to better communicate with our patients. By texting us, you consent to receive SMS communications from Advanced Audiology Associates. We respect your privacy: no mobile opt-in data will be shared with third parties. This includes your phone number and any information contained in your messages.

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Data Sharing and Third Parties

We do not sell, rent, or share your personal or mobile information with third parties for marketing purposes.

We may only share your information:​

• With service providers who help us operate our website and communicate with you, under strict confidentiality agreements

• When required by law or legal process

• To protect our rights or the safety of others

 

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